Integrations

Connect with the tools you already use

ThumbCrowd integrates with your favorite apps to create seamless workflows. Sync customer data, automate tasks, and keep your team in the loop.

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Trusted by many
companies of all sizes

Support team connecting customer conversations with Slack, Linear, and other business tools

Slack

New conversation routed to #support

Live
Linear

Issue ENG-284 created from feedback

Synced
Google Translate

Spanish message translated for agent

Active

Available now

Native integrations for every workflow

Connect ThumbCrowd with your existing tools to create powerful automated workflows.

Slack

Handle customer conversations directly within Slack. Receive instant notifications and collaborate with team members.

Linear

Convert customer feedback into actionable Linear issues. Track feature requests with automated issue creation.

Google Translate

Automatically translate customer messages in real-time. Support customers in 100+ languages.

LeadSquared

Convert chat conversations into qualified leads automatically. Track engagement across touchpoints.

Dialogflow

Create intelligent chatbots powered by Google NLP technology. Handle queries with AI-driven conversations.

Cloudflare RealtimeKit

Launch instant audio and video calls with customers right from a conversation. Reliable, low-latency calling powered by Cloudflare RealtimeKit.

Roadmap

Coming Q4 2026

More native integrations are on the way. Connect your CRM, ecommerce, scheduling, and billing tools without leaving the inbox.

Shopify

Access customer order history and product details during live chat. Track cart activity and automate order updates.

HubSpot

Sync customer conversations, contacts, and deals with HubSpot. Track engagement and automate lead qualification.

Zoho CRM

Unify customer communication and CRM data. Automate lead creation and contact updates from conversations.

Attio

Transform conversations into relationship intelligence. Capture and organize interactions automatically.

WooCommerce

View customer purchase history and cart details in real-time. Provide instant support for order queries.

GitHub

Create and link GitHub issues directly from conversations. Track development progress and automate updates.

Calendly

Schedule customer meetings without leaving chat. Share available slots and confirm appointments instantly.

Cal.com

Integrate scheduling into conversations. Manage availability with complete customization.

Stripe

Access payment history and subscription details instantly. Resolve billing queries and process refunds from chat.

Developer Tools

Build custom integrations

Use our APIs and webhooks to connect ThumbCrowd with any system in your stack.

REST API

Full API access for your stack

Full API access for contacts, conversations, messages, and more. Build custom dashboards, sync data, and automate workflows across your business systems.

Create and manage conversations programmatically
Sync contacts and customer data with your CRM
Automate workflows with custom scripts and services
Build internal tools on top of your support data

Create a conversation via REST API

POST /api/v1/accounts/1/conversations

{
  "inbox_id": 3,
  "contact_id": 128,
  "status": "open"
}

# Response
{
  "id": 42,
  "status": "open",
  "created_at": 1706889600
}

Webhooks

Real-time event callbacks

Receive real-time HTTP callbacks when events occur in your account. Signed payloads for security. Subscribe to conversations, messages, and more.

Subscribe to conversation and message events
Signed payloads for secure delivery
Trigger actions in external tools automatically
Keep your systems in sync without polling

Webhook delivered conversation.created · 200 OK

Active

conversation.created Delivered
message.created Delivered
contact.updated Queued

Agent Bots

Custom bots that hand off to humans

Build custom bots using Dialogflow, Rasa, or Amazon Lex. Handle initial conversations and hand off to human agents seamlessly when customers need a person.

Connect Dialogflow, Rasa, or Amazon Lex bots
Handle FAQs and initial triage automatically
Transfer to agents with full conversation context
Combine bots with native integrations for end-to-end flows

Customer Just now

Where is my order #78432?

Agent Bot replied

Your order shipped yesterday and should arrive by Friday. Need anything else?

Customer 1m ago

Can I talk to someone about a refund?

Handoff to agent Context preserved