Grow your ecommerce business on autopilot
with smart sequences.

ThumbCrowd unifies your ecommerce data, predicts the next best action, and delivers personalized messages — via email, SMS, WhatsApp, and more.

Fortune 500 companies
that depend on ThumbCrowd
CHEETAY ALIMEDICAL EVERCARE FBISE GHARPAR INSTALMENTPK
A woman using a laptop and smartphone while digital chat bubbles display a conversation about skincare serums

How ThumbCrowd grows your store
revenue in three steps

Connect your store and customer data

Connect your store, mobile app, and marketing tools to create unified and actionable customer profiles.

Plug and play templates for any channel

Launch journeys to help recover drop-offs at different stages as well as retain customers with repeat purchases.

Let AI optimize everything

AI creates personalized content, refines audiences, and optimizes send times to help maximize revenue.

Optimize every step of the customer journey

Connect your store data to automated campaigns that drive sales

Convert subscribers to buyers

Capture emails and phone numbers with embedded forms, then automatically send welcome series and first-purchase incentives.

  • Multi-channel sign-up forms
  • Landing pages
  • AI-powered chatbots
  • Templates: Welcome series, product releases, first-buy discount codes
Template editor emphasizing embedded forms for capturing emails and phone numbers

Recover abandoned carts

Instantly trigger personalized recovery campaigns when customers abandon their cart, browse without buying, or exit during checkout.

  • Real-time abandonment triggers
  • Multi-channel recovery sequences
  • Dynamic recommendations and feeds
  • A/B testing and optimized send times
Process flowchart illustrating a recovery sequence triggered when a customer's checkout is abandoned

Automate order and shipping updates

Send purchase confirmations, shipping notifications, and delivery updates automatically to keep customers informed throughout fulfillment.

  • Ecommerce webhook integrations
  • Order and event tracking
  • Receipt automation
  • AI-powered chatbots
Three mobile notifications announce order processing and shipping updates

Drive repeat purchases

Use purchase history to automatically send replenishment reminders, product recommendations, and cross-sell offers that increase customer lifetime value.

  • Automated campaign triggers
  • Advanced audiences and segmentation
  • Dynamic product offers
  • Click-to-buy via WhatsApp
List of skincare products with purchase dates for replenishment reminders and personalized recommendations

Track revenue from every campaign

See exactly how much revenue each campaign generates. Track which messages drive purchases and repeat orders with direct attribution to sales.

  • Revenue attribution dashboards
  • Customer journey insights
  • Average order value reporting
  • Campaign ROI
Analytics for an abandoned cart campaign featuring average order value and revenue attributed

Trusted by companies that depend on their data.

See how leading brands use ThumbCrowd to drive intelligent marketing.

View all customer stories →
Integrations

Bring all of your ecommerce apps together

Connect all your existing data and ecommerce tools in one place.

View all integrations →
Salesforce HubSpot Snowflake Meta Bird WhatsApp Shopify Attentive RCS WooCommerce Mailchimp Intercom
Find out more

Explore new ways to grow and support your business.

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The complete AI-native platform that scales with your business.